Effective Date and Last Updated
Effective Date: October 9, 2025
Last Updated: October 9, 2025
Who We Are & How to Contact Us
Legal/Trade Name: CLEAN TEC OUTSOURCING
Privacy/Notification Email: policies@ctoutsourcing.com
Who We Are & How to Contact Us
Legal/Trade Name: CLEAN TEC OUTSOURCING
Privacy/Notification Email: policies@ctoutsourcing.com
Customer Service Email: contact@ctoutsourcing.com
Phone: (407) 561-1637
What This Policy Covers
This Privacy Policy describes how we collect, use, disclose, and safeguard personal data obtained through:
Personal Data We Collect
A. Identifiers: Name, email address, phone number, company, role, country/region, IP address, cookie IDs, device identifiers.
B. Contact/Inquiry Details: Free-form message content, meeting preferences, support history.
C. Commercial/Transactional Info (if applicable): Records of services requested or purchased, invoice and payment information processed through secure third-party processors.
D. Internet/Network Activity: Log data, pages viewed, referring/exit pages, timestamps, approximate geolocation from IP, browser and device information, analytics events.
E. Communications Preferences: Opt-in/opt-out status for email/SMS/phone.
F. Inferences (limited): Segments or interest categories derived from interactions (e.g., service interest level) for internal analytics and communications.
G. Sensitive Data: We do not seek to collect sensitive personal information (e.g., precise geolocation, health, biometrics). If you voluntarily provide such data, we will handle it per this Policy and applicable law.
Children: We do not knowingly collect information from children under 13 (see Children’s Privacy).
Sources: Directly from you (forms, calls, emails), automatically via cookies/analytics, and service providers (e.g., CRM, anti-spam/security). We may combine information from multiple sources.
How We Use Personal Data
Where required by GDPR/UK GDPR/LGPD, see Legal Bases below.
Marketing Communications & Promotions
By submitting data and accepting this Privacy Policy (e.g., via form submission with consent checkbox or equivalent), you consent to receive company information about our services, updates, and promotions via email, phone, and/or text (if SMS is offered).
Cookies & Tracking Technologies
We use strictly necessary cookies (always active) and, with consent where required, functional, analytics, and marketing cookies. You may control cookies via:
“Sell”/“Share” Disclosures (CPRA), Opt-Outs & Global Privacy Control
Under the CPRA, “sell” generally means disclosing personal information for monetary or other valuable consideration; “share” means disclosing personal information for cross-context behavioral advertising.
Legal Bases (GDPR/UK GDPR/LGPD)
When these laws apply, we process personal data under lawful bases including contract, legitimate interests (e.g., site operation, security, analytics with appropriate safeguards), consent (e.g., certain marketing or cookies), and legal obligations (e.g., recordkeeping). See the Compliance Appendix matrix.
Data Retention
We retain personal data for as long as needed to fulfill the purposes described, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data category, purpose, and legal/operational needs.
How We Disclose Information
We disclose personal data to:
International Transfers
If personal data is transferred internationally (including to the U.S.), we use appropriate safeguards, which may include Standard Contractual Clauses (SCCs), UK transfer addenda, and other lawful mechanisms, along with technical/organizational measures proportionate to risk.
Your Privacy Rights & How to Exercise Them
Depending on your location and applicable law, you may have rights to:
Appeals Process (State Law)
Residents of states including Virginia, Colorado, and Connecticut may appeal our decision regarding a privacy request by emailing policies@ctoutsourcing.com ith subject “Privacy Appeal,” including your original request details. We will provide a written response within the timeframe required by applicable law and guidance on further recourse (e.g., contacting the state Attorney General) if your appeal is denied.
California Notices (including Shine the Light)
CCPA/CPRA: See “Sell/Share Disclosures,” “Your Privacy Rights,” and the CCPA/CPRA Table in the Appendix.
Shine the Light (Cal. Civ. Code §1798.83): California residents may request information about our disclosures of personal information to third parties for their direct marketing purposes (if any). We do not disclose personal information to third parties for their direct marketing purposes. Submit requests at policies@ctoutsourcing.com or (407) 561-1637.
Children’s Privacy (COPPA)
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 provided us personal information, contact policies@ctoutsourcing.com so we can take appropriate action.
Security
We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot promise absolute security.
Do Not Track (DNT) & Global Privacy Control (GPC)
Our Site may not respond to DNT signals. We endeavor to honor GPC signals for opt-out of sale/sharing where technically feasible and consistent with applicable law. You can also manage preferences via /do-not-sell and /cookie-settings.
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their privacy or security practices. Review their policies before providing personal data.
Changes to This Policy
We may update this policy from time to time. Material changes will be indicated by updating the Effective Date and Last Updated above. Continued use of the Site after changes indicates acceptance.
How to Contact Us
Disclaimer: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Privacy and data-protection laws evolve; organizations with specialized processing (e.g., sensitive categories, employee data, large-scale profiling, biometrics) should consult counsel.
