Effective Date and Last Updated

Effective Date: October 9, 2025
Last Updated: October 9, 2025

Who We Are & How to Contact Us

Legal/Trade Name: CLEAN TEC OUTSOURCING
EIN: 46-4485438
Privacy/Notification Email: policies@ctoutsourcing.com

 

Who We Are & How to Contact Us

Legal/Trade Name: CLEAN TEC OUTSOURCING
EIN: 46-4485438
Privacy/Notification Email: policies@ctoutsourcing.com

Customer Service Email: contact@ctoutsourcing.com

Phone: (407) 561-1637
Company identification (as provided by the user): (407) 561-1637

 

What This Policy Covers

This Privacy Policy describes how we collect, use, disclose, and safeguard personal data obtained through:

• Our public marketing website (the “Site”).
• Contact and inquiry forms, newsletter sign-ups, downloads/lead capture.
• Support channels (email and phone).
• Cookies and similar tracking technologies (analytics, security, anti-spam).
• Reasonably typical integrations for a services company (e.g., web analytics, CRM, email marketing, cloud hosting, payment processors if applicable, security/anti-abuse).
  It applies to information collected online and by phone. This policy does not cover employee or job-applicant data, or third-party sites/services linked from our Site.

 

Personal Data We Collect

A. Identifiers: Name, email address, phone number, company, role, country/region, IP address, cookie IDs, device identifiers.

B. Contact/Inquiry Details: Free-form message content, meeting preferences, support history.

C. Commercial/Transactional Info (if applicable): Records of services requested or purchased, invoice and payment information processed through secure third-party processors.

D. Internet/Network Activity: Log data, pages viewed, referring/exit pages, timestamps, approximate geolocation from IP, browser and device information, analytics events.

E. Communications Preferences: Opt-in/opt-out status for email/SMS/phone.

F. Inferences (limited): Segments or interest categories derived from interactions (e.g., service interest level) for internal analytics and communications.

G. Sensitive Data: We do not seek to collect sensitive personal information (e.g., precise geolocation, health, biometrics). If you voluntarily provide such data, we will handle it per this Policy and applicable law.

Children: We do not knowingly collect information from children under 13 (see Children’s Privacy).

Sources: Directly from you (forms, calls, emails), automatically via cookies/analytics, and service providers (e.g., CRM, anti-spam/security). We may combine information from multiple sources.

 

How We Use Personal Data

• Operate and provide our Site and services (including responding to inquiries and providing support).
• Communicate about services, updates, and promotions (see “Marketing Communications & Promotions”).
• Analytics, research, and improvement of Site performance and user experience.
• Security, fraud prevention, and integrity (detecting/preventing malicious, deceptive, fraudulent, or illegal activity).
• Compliance and legal obligations, and to establish, exercise, or defend legal claims.
• Contract performance and steps prior to entering a contract.
• Consent-based processing where required (e.g., certain marketing or cookies, depending on jurisdiction).

Where required by GDPR/UK GDPR/LGPD, see Legal Bases below.

 

Marketing Communications & Promotions

By submitting data and accepting this Privacy Policy (e.g., via form submission with consent checkbox or equivalent), you consent to receive company information about our services, updates, and promotions via email, phone, and/or text (if SMS is offered).

• Opt-out anytime: Click the unsubscribe link in marketing emails, reply STOP to SMS (if used), adjust preferences via /cookie-settings for marketing cookies, or email policies@ctoutsourcing.com  or call (407) 561-1637.
• CAN-SPAM/CASL/TCPA: We include sender identification and unsubscribe mechanisms in commercial emails/SMS where applicable. Consent for SMS may be obtained where required; message and data rates may apply; message frequency varies; consent is not a condition of purchase.
• No sale of data: We do not sell personal information to third parties.
• Limited sharing with processors: We may share data with service providers (processors) under contracts that restrict the use of data to delivering services to us and require appropriate safeguards.

 

Cookies & Tracking Technologies

We use strictly necessary cookies (always active) and, with consent where required, functional, analytics, and marketing cookies. You may control cookies via:

• Our Cookie Settings tool at /cookie-settings (configure preferences).
• Browser settings (blocking/deleting cookies may impact site functionality).
• For analytics/marketing vendors, consult their opt-out tools.

 

“Sell”/“Share” Disclosures (CPRA), Opt-Outs & Global Privacy Control

Under the CPRA, “sell” generally means disclosing personal information for monetary or other valuable consideration; “share” means disclosing personal information for cross-context behavioral advertising.

 

• We do not sell personal information.
• We do not share personal information for cross-context behavioral advertising unless explicitly stated and you are given a clear opt-out mechanism.
• If any analytics/advertising cookies or tools could be deemed “sharing,” you may opt out via /do-not-sell (Do Not Sell or Share My Personal Information), our Cookie Settings (/cookie-settings), recognized Global Privacy Control (GPC) signals where technically feasible, or by contacting policies@ctoutsourcing.com or (407) 561-1637.

 

Legal Bases (GDPR/UK GDPR/LGPD)

When these laws apply, we process personal data under lawful bases including contract, legitimate interests (e.g., site operation, security, analytics with appropriate safeguards), consent (e.g., certain marketing or cookies), and legal obligations (e.g., recordkeeping). See the Compliance Appendix matrix.

 

Data Retention

We retain personal data for as long as needed to fulfill the purposes described, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data category, purpose, and legal/operational needs.

 

How We Disclose Information

We disclose personal data to:

• Service providers/processors (e.g., hosting, CRM, email delivery, analytics, security/anti-spam) under contracts limiting processing to our instructions.
• Business transfers (e.g., merger, acquisition, asset sale) where personal data may transfer as part of the transaction with continued protection.
• Legal compliance and safety (e.g., to comply with law, protect rights, detect/prevent fraud or security incidents).
• No Sale: We do not sell personal information.
  We do not allow service providers to use personal data for their own marketing.

 

International Transfers

If personal data is transferred internationally (including to the U.S.), we use appropriate safeguards, which may include Standard Contractual Clauses (SCCs), UK transfer addenda, and other lawful mechanisms, along with technical/organizational measures proportionate to risk.

 

Your Privacy Rights & How to Exercise Them

Depending on your location and applicable law, you may have rights to:

• Access/Know the categories and specific pieces of personal data we hold.
• Delete/Erase your personal data, subject to exceptions.
• Correct/Rectify inaccurate data.
• Portability of certain data.
• Restrict or Object to processing (including objection to certain marketing).
• Withdraw consent where processing is based on consent.
• Opt out of sale/sharing/targeted advertising, profiling in furtherance of decisions that produce legal or similarly significant effects (where applicable).
  To exercise rights or submit an appeal (see next section), contact policies@ctoutsourcing.com or call (407) 561-1637. We may need to verify your identity. You may also designate an authorized agent (per state law requirements).

 

Appeals Process (State Law)

Residents of states including Virginia, Colorado, and Connecticut may appeal our decision regarding a privacy request by emailing policies@ctoutsourcing.com ith subject “Privacy Appeal,” including your original request details. We will provide a written response within the timeframe required by applicable law and guidance on further recourse (e.g., contacting the state Attorney General) if your appeal is denied.

 

California Notices (including Shine the Light)

 CCPA/CPRA: See “Sell/Share Disclosures,” “Your Privacy Rights,” and the CCPA/CPRA Table in the Appendix.

 Shine the Light (Cal. Civ. Code §1798.83): California residents may request information about our disclosures of personal information to third parties for their direct marketing purposes (if any). We do not disclose personal information to third parties for their direct marketing purposes. Submit requests at policies@ctoutsourcing.com or (407) 561-1637.

 

Children’s Privacy (COPPA)

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 provided us personal information, contact policies@ctoutsourcing.com so we can take appropriate action.

 

Security

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot promise absolute security.

 

Do Not Track (DNT) & Global Privacy Control (GPC)

Our Site may not respond to DNT signals. We endeavor to honor GPC signals for opt-out of sale/sharing where technically feasible and consistent with applicable law. You can also manage preferences via /do-not-sell and /cookie-settings.

 

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy or security practices. Review their policies before providing personal data.

 

Changes to This Policy

We may update this policy from time to time. Material changes will be indicated by updating the Effective Date and Last Updated above. Continued use of the Site after changes indicates acceptance.

 

How to Contact Us

• Privacy/Notification Email: policies@ctoutsourcing.com
• Customer Service Email: contact@ctoutsourcing.com
• Phone: (407) 561-1637
• Legal/Trade Name: CLEAN TEC OUTSOURCING
• EIN: 46-4485438
• Company identification (as provided): (407) 561-1637

 

Disclaimer: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Privacy and data-protection laws evolve; organizations with specialized processing (e.g., sensitive categories, employee data, large-scale profiling, biometrics) should consult counsel.